Privacy Policy

ByTrain is owned, operated, and maintained by Alexander MacLeod Limited ("Alexander MacLeod Limited", "us", or "we"). This Privacy Policy is designed to tell you about our practices regarding the collection, use, and disclosure of information that Alexander MacLeod Limited and/or its third party service providers collect through ByTrain ("ByTrain" or "Application"). Data collected through your use of the Application is governed by this Privacy Policy. Please be sure to read this entire Privacy Policy before using the Application.

By accessing or using ByTrain, you consent to the terms and conditions of this Privacy Policy. Irrespective of which country you live or use the Application in, you authorise us to transfer, store, and use your information in the United Kingdom and any other country where we operate. We may modify or update this Privacy Policy at any time effective upon its posting on ByTrain. Your continued use of this Application constitutes your acceptance of this Privacy Policy and any modifications or updates thereto.

Information Collection and Use

We collect and use your information to provide, understand, and improve ByTrain. We only collect and retain as much information as is absolutely necessary for the ongoing operation of our services. This information may include:

We use the information to create, develop, operate, deliver, and improve our products, services and content. Your location data remains on your device and is never shared with Alexander MacLeod Limited.

Aggregated Data Collection

ByTrain may automatically collect anonymous information regarding your interaction with, and use of, ByTrain. Anonymous information that we may collect includes, but is not limited to, device identifier and hardware information, system type, and other information about your interactions with the Application. We use this information to operate and improve our Application and customer support. We do not share this anonymous personal information with third parties.


We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. Please be aware that, although we endeavour to provide reasonable security, no security system can prevent all potential security breaches.

Accessing or Deleting Your Information

To obtain a copy or delete your information which is stored on our servers, please email us directly at


While we work hard to protect your data, no transmission over the Internet can be guaranteed to be absolutely secure, and we cannot ensure or warrant the security of any information you transmit to us. Transmitting personal information is done at your own risk.

Privacy Policy Updates

At times it may be necessary for us to make changes to this Privacy Policy such as due to changes in the services we offer, Apple's policies and procedures, and/or the applicable laws of the United Kingdom. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Please review this Privacy Policy periodically.

Contact Us

If you have questions about the policies described in this statement, please email us directly at

Last Updated: 3 June 2020